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Shipping & Returns
You can choose between Send after prepayment or pick up.
Pick up in Koksijde:
There are no further costs when ordering. After having received confirmation that the order is ready, the order can be picked up after telephone consultation or consultation via email. PAY ATTENTION! Only cash payment at pick up! The order must be checked on the spot for damage(s) and / or defects, as it is no longer possible to claim compensation and / or return later. The customer transports his order at his own risk.
Parcel delivery by Bpost and DPD:
For shipping via Bpost and DPD the shipping costs are € 7,00 up to a weight of 1 kg and from 1 kg up to 10 kg € 7,25. The agreement with Bpost and DPD is that in most cases the orders are delivered within 2 working days. We will notify you by email when your package has been sent and later in the day you will also receive a track & trace number so that you can follow the shipping process.
We ship worldwide !!
Returns and cancellation
When purchasing products you have the option to dissolve the agreement for 14 days without giving any reason. This reflection period starts on the day after receipt of the product. During the cooling-off period, you must handle the product and the packaging with care and the product will only be unpacked or used to decide whether you wish to keep the product. If you make use of the right of withdrawal, you must return the product with all supplied accessories and - if possible - in the original condition and packaging to us. You are obliged to inform us of this within 14 days of receiving the product by using the Revocation Form. After you have informed us that you wish to make use of your right of withdrawal, you must return the product (s) within 14 days. Pay attention! You must be able to prove that the goods delivered were returned on time, for example by means of proof of shipment. If the product has been received in good order, we will refund the purchase amount and shipping costs within 14 days at the latest. The costs of the return shipment are for your own account.